In India, as in the rest of the world, the share of the services sector
in the GDP of the country has risen quite sharply. A rise in the share
of services in the GDP generated by the private sector, from 29 per
cent in the early 1980s to 35 per cent by the mid 1990s, ensured that
services came to account for as much as 43 per cent of GDP in 1996-97.
With the rise of public sector incomes since then, it is to be expected
that the share of services in GDP generated by the public sector would
have also risen significantly, taking India closer to the "50 per
cent of services from GDP" mark. This closes the "structural gap"
between India and the developed OECD economies where services account
for 60 to 70 per cent of overall economic activity.
Till some time back, this would have been considered
an infirmity, since barring a few productive services, the strength
of an economy was seen to be reflected by the expansion of and productivity
increases in the commodity producing sectors. But increasingly we observe
a tendency to treat service sector growth to be as good as growth in
the commodity producing sectors. Some even privilege service sector
growth, interpreting it as the sign of a new dynamism. The OECD has
for example argued that services have become a major driving force in
economic growth.
Like much else, this view is a conceptual import from
the West - a product of the ideology of globalisation that believes
that all economies, independent of their size and level of development
should behave like and resemble the developed economies, especially
the US. Two questions are ignored in that perspective. First, is the
growing service orientation of some of the developed economies necessarily
positive? Second, is the growth of services in developed and developing
countries similar in nature?
An affirmative answer to the first of these questions
comes from a reinterpretation of the nature and role of services in
modern economies. According to a study conducted by economists at the
US Department of Commerce, over the 1972 to 1996 period, the overall
growth of the U.S. economy has been accompanied by a decline in the
share of manufacturing gross output, an increase in the share of services
gross output, and a growing U.S. trade deficit. From 1972 to 1996, U.S.
nominal GDP grew at an average annual growth rate of 8 percent from
$1.2 billion to $7.8 billion. However, the growth of manufacturing industries'
GDP lagged behind at 6.5 percent annually. Because of its slower growth,
manufacturing's share of GDP declined from 24 percent to 18 percent.
But this was not all. Within manufacturing, while
the share of intermediate transactions or costs paid out by individual
activities remained constant at 43 per cent of industry gross output,
the share of manufacturing intermediates declined from 22 per cent to
17 per cent and that of services rose from 21 per cent to 27 per cent.
This growing services-intensity of manufacturing can be interpreted
in two ways. On the one hand, it can be taken to reflect the growing
productive role of services activity in the US economy. On the other,
it can be seen to be a reflection of a growing trend towards outsourcing
of services by US corporations. This would imply that the rise is the
share of services and decline in that of manufacturing is in part a
statistical rather than a real phenomenon, reflecting the splicing out
of services that were earlier part of the value of manufacturing output.
In France, for example, the combined contribution of manufacturing and
industry-related services has increased only marginally from 27 to 29
per cent between the 1980s and 1990s, indicating that restructuring
rather than expansion accounts for the growing share of services.
The role of outsourcing in explaining the rise in
services sector GDP is also partly corroborated by the structure of
growth in the services sector. Conventional services such as transport
and communications have seen a constancy or decline in their share,
while "finance, insurance, real estate and business services"
have registered noticeable increases in all major OECD economies. Value
added as a share of GDP in this group of services has risen between
1987 and 1997 from 20.4 to 22.9 per cent in France, 11.3 to 14 per cent
in Germany, 18.8 to 22.3 per cent in the UK and 25.5 to 28.6 per cent
in the US.
There are clearly two process underlying these changes.
To start with, the burgeoning of the financial services sector, ensured
by financial liberalisation and stock market buoyancy. The rise to dominance
of finance and the financial liberalisation that ensued not only opened
up new market segments in the financial services area, but saw a rapid
rise in the number of firms and the volume of their operations. Few
can deny that the financial buoyancy of the 1990s has embedded in it
a major role for speculation, rendering the productive implications
of such growth suspect. However, even this development, where financial
buoyancy results from creating new "products", in the form of derivatives
for example, is being provided as the conversion of the financial sector
into a productive sector like manufacturing. To quote and OECD study:
"There was a time when a bank would lend to a business or provide a
mortgage, would take the asset and put it on their books much the way
a museum would place a piece of art on the wall or under glass
to be admired and valued for its security and constant return. Times
have changed. Banks now take those assets, structure them into pools,
and sell securities based on those pools to institutional investors
and portfolio managers. In effect, they use their balance sheets not
as a museums, but as parking lots temporary holding spaces to
bundle up assets and sell them to those investors who have a far greater
interest in holding those assets for the long term. The bank has
thus gone from being a museum where it acquired only the finest assets
and held and exhibited them in perpetuity into a manufacturing plant
which provides a product for the secondary market. Just as Henry Ford
did 80 years ago, banks today are focusing on producing a standardised
product at a predictable rate, under standard norms of quality, and
are teaching their workforces to produce that product as quickly and
as efficiently as possible." The fact that there is no production
process here, making a difference to the productive nature of the operation,
is completely glossed over, rendering the distinction between the generation
of surplus and redistributing it immaterial by definition.
A second source of growth of the "finance, insurance,
real estate and business services" group was the separation of
a range of service activities from manufacturing activities, leading
to the growing importance of what are termed "strategic business services"
by protagonists of the new economy. Strategic business services are
defined to include computer software and information processing services,
research and development and technical services, marketing services,
business organisation services and human resource development services.
These sectors reportedly have shown rapid growth and strong employment
generation in recent years in OECD countries. Total turnover in these
services is estimated to have exceeded USD 1.1 trillion for 19 OECD
countries in 1995. These sectors are also estimated to have employed
11 million persons in 1995 or 2.4 per cent of total employment in 21
OECD economies. However, given the fact of substantial outsourcing of
services by manufacturing firms mentioned earlier, much of this growth
in services may not be a net expansion but a mere restructuring of aggregate
employment and production in the manufacturing and services sectors
put together.
There, remain therefore only four arguments of relevance
on the likely impact of service on the pace and nature of economic growth.
The first is that the specialisation that results from the outsourcing
of services has resulted in far greater value addition to manufactured
goods through the incorporation of a range of "intangibles" provided
by intellectual capital such as design features and technical inputs
that enhance product quality. If such "intangibles" play a role, it
should be reflected in a higher value for the product and, in particular
a rise in value added per worker. The evidence on this count is by no
means clear.
The second argument is that the specialisation in
services has been accompanied by technological changes, especially those
resulting from the role of information and communication technologies
in the services sector, that have substantially enhanced labour productivity
in the services sector. This either increases value added per worker
in the services area or it reduces the cost of service inputs into manufacturing
and therefore increase value added per worker in the latter area.
Third, some service activities, especially research
and development activities that are outsourced, are seen as spurring
innovation in the commodity producing sectors leading to productivity
increases and growth.
Finally, there is the argument that specialisation
into services generates new products the demand for which results in
an induced demand for manufactures. Thus, just as the growth of the
transportation sector results in increased demand for trucks, buses,
ships and airplanes, an increase In demand for new forms of information
and entertainment is expected to spur demand for printing presses, televisions,
audio equipment and computers.
Of these, the first two are grey areas, given the
fact that measurement of the output of and value added in services is
extremely difficult to measure. But the little evidence that exists
points to a slowdown in productivity growth in services after 1973.
To quote a recent study by economists at the Brookings Institution:
"From 1949 to 1973, the Bureau of Labor Statistics (BLS) estimates that
U.S. non-farm multifactor productivity grew at 1.9% per year. After
1973, multifactor productivity grew only 0.2% per year. Despite a 20-year
intensive research effort to find the cause, no convincing explanation
of the post-1973 productivity slowdown exists.
Whatever the ultimate cause, circumstantial evidence
suggests that services industries play some important role in the slowdown.
In the first place, the aggregate numbers indicate that the productivity
slowdown is greater in the non-goods producing portions of the economy.
While no official estimate of productivity in services is published
by the Bureau of Labour Statistics, nonfarm multifactor productivity
slowed by 1.7 percentage points (from 1.9% per year to 0.2%), and manufacturing
productivity fell by 0.6 percentage points (from 1.5% per year to 0.9%).
Because manufacturing accounts for about 22% of non-farm business, this
implies a 2 percentage point slowdown in the non-manufacturing sector.
If the data are right, one might infer, as did Baumol
many years ago, that productivity improvements in services are harder
to achieve than in goods producing industries. If so, the shift of the
economy toward a larger share of services implies a reduction in the
national rate of productivity improvement."
With regard to research and development there is little
evidence that the volume of R&D has increased just because of the
specialisation that outsourcing results in. And finally the last of
the above begs the question of the source of the income increases needed
to stimulate the demand for services, which in turn simulate the demand
for various manufactures.
Thus, all told, the argument that the service sector
has become a major driving force for economic growth is suspect even
in the context of the developed industrial countries, where the expansion
is in the area of finance, insurance, real estate and business services.
In developing countries like India, where the growth of government "services",
particularly public administration and defence, dominates the growth
of services many of these benefits are not even potentially available.
Any attempt to justify the slow pace of output and productivity growth
in the commodity producing sectors based on tenuous arguments regarding
the benefits of the service economy in the West merely provides an apology
for an economic growth process that liberalisation has failed to invigorate.
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