It
has not touched India as yet, but the news from abroad, especially the
US, is alarming. Revenues and profits of newspapers are on the decline,
and many are threatened with bankruptcy and on the road to closure.
All of them are cutting costs by downsizing staff and getting journalists
and non-journalists to accept salary cuts. On the surface, the source
of the problem seems obvious: a decline in the revenues from advertising
in an industry with a financial model that makes such revenues fundamental.
Newspapers worldwide operate on the presumption that people are willing
to pay much less for news than it takes to collect, select, analyse
and present for the news. Prices are kept low to attract audiences whose
presence attracts advertisers, who provide the revenues needed to deliver
profits after covering the subsidy implicit in the shortfall in newspaper
prices relative to production costs.
The crisis in the news business stems from the fact that advertisers
are deserting the media, especially the print medium. According to the
Pew Research Center's State of the News Media Report for 2009, newspaper
advertising revenues have declined by 23 per cent over the last two
years. While the recession has made matters much worse, the evidence
suggests that this is a long-term tendency that points to terminal decline
unless the industry can reinvent itself.
At the moment the industry seems to be haemorrhaging badly. The 150
year old Rocky Mountain News published out of Denver, Colarado closed
on February 26. The Seattle Post-Intelligencer shut down its print edition
in March and turned an internet-only newspaper. The Journal Register
Company and the Philadelphia Inquirer have joined the Chicago Tribune
and Minneapolis Star Tribune in filing for bankruptcy. The New York
Times is threatening to close The Boston Globe. And majors like the
Los Angeles Times and the New York Times are looking to cut staff costs
significantly. Cutting staff may make accounting sense, but good journalism
and accounting are no soul mates.
If this was just the immediate effect of the recession, then it could
have been seen as a necessary shake out in an industry that may have
grown too big for its audience. But the prognosis is that this decline
would continue because advertisers are likely to keep moving out of
print because the audience is migrating to the internet. The Pew study
reports that according to one survey, the number of American readers
going online regularly for the news increased 19 per cent over the last
two years, with traffic to the top 50 news sites rising 27 per cent
in 2008. What the recession has additionally done is damage the ability
of organisations to respond and adjust to this rapid shift of audience.
The recession years are estimated to have witnessed a doubling of advertising
revenue losses in the news industry. Though network television reportedly
bore the brunt of the decline, the print medium too was starved of funds
to invest in reinventing itself.
Over the long term, audience migration to the internet has also resulted
in the migration of advertising. Emarketer estimates that online advertising
in the US grew by 10.6 per cent in 2008, when newspaper advertising
revenues were in decline. But this does not automatically create a new
business model for news delivery-over the wires and onto screens rather
than on newsprint. Two factors make the Internet a technologically good
but business-wise bad delivery model. First, internet advertising does
not flow adequately to the news business but tends to be swallowed by
the Search business, especially Google. Tying up with search allows
advertisers to target ads to those who are interested in their products,
as revealed by their search choices. Link this with ''performance advertising''
in which advertisers pay per click or view, allowing them to find interested
as opposed to stray (and disinterested?) clients, and the returns on
advertising riding on search agents tends to be higher. This means that
even if migrating the news to the internet may save on newsprint costs,
advertising gains for the newspaper industry may be inadequate to finance
news gathering costs.
Second, even if newspapers get a fair share of internet advertising,
the absolute sum may be inadequate to keep the business going. This
is because even though online advertising revenues are growing at positive
rates, those rates themselves have been falling-from25.6 per cent in
2007, to 10.6 per cent in 2008 and an estimated 4.5 per cent in 2009.
There just may not be enough money to meet everybody's needs. In the
event, while every newspaper is on the net, there does not appear to
be any which is generating revenues from the net adequate to deliver
profits. In fact, most offer access to their web editions for free.
The easy way out is to blame the print media for wanting to be just
that. As Eric Schmidt, the Chief Executive of Google put it in an interview
to the Financial Times: ''The most important thing is that people are
now reading the news on all sorts of devices in all sorts of different
ways. The newspaper is only one of the many ways in which they get information.
So my view is that newspapers need to connect all of that together;
they need to get that information in every way they possibly can.''
Faced with this situation the debate has shifted to ways in which the
newspaper industry can reinvent itself, physically and financially.
In principle, money can be made if newspapers could migrate to the web,
shed newsprint costs and get readers to pay for the news they get on
the web either through subscriptions or payments-per-article or both.
Schmidt, the current internet Guru, argues: ''There will be some very
specialised content, … , high-quality newspaper articles, magazines,
that sort of thing, which I suspect subscriptions will work for. But
for the average news that everybody gets today they would prefer an
advertising-supportive model.'' In his view: ''The specialised reader
is going to pay … with subscriptions or micro payments. For average
news even the best quality, but common news – what is the President
doing, what happened in the Senate – it's highly unlikely, … , that
the people will pay extra … because there will be so many free versions.''
The difficulty is that the interactive nature of the web, in which netizens
can post reports as easily as they can download them, at very low cost,
means that there are too many sites that offer ''news'' for free and
it is difficult to monitor, prevent and combat piracy in various forms.
As the music industry has discovered, this is a technology that militates
against copyright.
The challenge this poses has resulted in many turning to the idea that
''maybe'' news cannot be a business. It is indeed possible to think
of news as a not-for-profit activity supported by charitable foundations
that see news reporting as being an element of a ''good society''. But
whether this can happen depends on how much money the activity would
need to sustain itself with the competition needed to discipline an
influential medium. One estimate by David Swensen and Michael Schmidt
from Yale University suggests that the annual cost of the New York Times'
newsroom works out to $200 million-plus. This could be covered by a
$5 billion endowment that would also guarantee the paper's editorial
independence. Based on that calculation the Nieman Journalism Lab has
estimated that it might cost $114 billion to subsidise every US paper.
That, many may argue, is small money when compared with the trillions
that the US tax payer is shelling out to protect the financial sector
from collapsing as a result of its speculation driven by avarice. So
a combination of philanthropy, government subsidies and tax breaks may
be the way to go, so long as not much if it underwrites private profit.
In fact, some argue that the problem with the news business is not the
costs involved but the profits expected in an industry that has developed
corporate ambitions as a result of changed ownership and stock market
listing. As Paul Harris puts it in The Observer, ''the question of who
killed the American newspaper industry is not quite as simple as that;
in fact, the industry has done a pretty good job of killing itself.
Over the past few decades - and even today - newspapers have been profitable,
often very profitable. Margins of 20 per cent or 30 per cent attracted
large, publicly floated companies to invest. Throughout the 1980s and
1990s, old family owners or wealthy proprietors sold up, and fully fledged
American capitalism moved in to create huge newspaper chains.
The result has been a disaster. Whereas a benevolent family ownership
might consider any size of profit a sign of health, a modern newspaper
company wants ever-increasing returns. Thus when revenues began to fall,
management tried to keep margins at the same high level by cutting costs
and firing staff. And, in spite of everything, most newspapers in America
today remain profitable businesses; it is just that they are not as
profitable as they used to be.''
According to this view, if these changes had not happened, profit expectations
would be much lower and of a magnitude that can in most cases be garnered
even in the current market environment. Those expectations also lead
to cost cutting involving curtailment of editorial staff and editorial
expenses leading to poor quality that further damages readership and
advertising. So if organisational forms can be found in which cost coverage
matters, but high profits and soaring stock values do not, news in print
may indeed have a future.
In brief, the story is not fully told. But globally the question is
being posed is whether we need to feel newsprint when we down the news.
It is true, that the crisis has yet to overwhelm the Indian media industry.
But this experience overseas suggests that the fortuitous interregnum
should be used to think about the future of the news media and find
an early answer.